Presbyterian | Your Story | Centennial Care | Spring 2024

www.phs.org/centennialcare 3 Mind your emotional health You know that protecting your physical health is important. But how about your mental health? Isn’t that important too? Absolutely. If you’re feeling overwhelmed by stress and other challenges, don’t hesitate to ask for help. You can start with your primary care provider (PCP), who can connect you to a mental health professional or counselor. Many people benefit from counseling. In the meantime, there are also steps you can take in your everyday life to manage stress and perhaps find a little more happiness. Here are some strategies to try: Get plenty of rest. Getting enough sleep may help relieve stress and lower your risk for anxiety and depression. Most adults need from seven to nine hours of nightly sleep. Lean into your social circle. Social connections can act as a buffer against stress and make life more enjoyable. If something’s bothering you, try talking with a trusted friend. You can also make social connections by joining a club or volunteering. Make time for what you love to do. That could be anything from listening to music to working at a hobby. Sources: Centers for Disease Control and Prevention; Mental Health America provider directory be mailed to you by reaching out to the Presbyterian Customer Service Center at (505) 923-5200 or toll-free at 1-888-977-2333. If you are engaged in care coordination, your care coordinator can also help get you a provider list. Members can access care coordination by contacting our Presbyterian Customer Service Center. Peer support services are also offered for members who want help managing their mental health or addiction struggles. Certified peer support workers are people who have been successful in the recovery process and help others who are in similar spots. Peer support workers help people stay engaged in the recovery process and reduce the chances of relapse. Peers work one on one with our members in their homes or at an agreed-upon location. The service will focus on wellness, recovery, relapse prevention, and resiliency. Additional resources and treatment options include: • Community support groups • Intensive outpatient programs • Detox/residential treatment • Partial hospitalization programs There is good news for those who are getting treatment. Presbyterian Health Plan’s Mental Health Statistical Improvement Project data for 2023 show progress in many areas. Also, 94.5% of members who had an interest in treatment for substance use disorders got the services they sought. Those members also said they now have the tools they need to stay sober. Our data show that members are happy with their care coordination services. The families and caregivers of children who are members also showed approval. They said they functioned better and had good treatment outcomes. Families also rated their care coordination with high scores, showing that our care coordination is meeting families’ needs. — Continued from front page Behavioral healthcare and substance use treatment

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