www.phs.org/centennialcare 11 Presbyterian’s Translation and Interpretation Services Communication is important to you and to us. That’s why we offer translation services if you need them. We want to make sure you have the information in the language or format you use so you can take charge of your own healthcare. We have bilingual staff and certified translator services if you want to use these services. These services are available to help you talk with providers, nurses, and caregivers; learn about your health plan; and much more. Our translation and interpreter services include: • Language translation • Written materials translation •Telephonic interpreters •In-person interpreters •American Sign Language interpreters •Video remote interpreters It’s easy to request these services. Call the Presbyterian Customer Service Center at the number on your member ID card. has a new look and features myPRES is one of the best tools we offer to you. myPRES serves as a onestop shop for your most important resources. We are happy to share that we made improvements to the platform that make navigation and use easier so you can take full advantage of your benefits. One of the biggest improvements we made is access to your ID card. You can now access your ID card on the homepage of your myPRES account. Some other improvements include: • Easier access to your Healthcare Team, including your primary care provider • Simpler ways to schedule appointments using Get Care • Streamlined access to Centennial Rewards In addition, your Health and Wellness Resources are all at your fingertips. This includes transportation, PHP Video Visits, and Value Added Services. We hope that you find the new myPRES platform helpful in managing your care. To get the full benefit of myPRES, visit www.phs.org/myPRES. The new myPRES app The myPRES app is a great way for you to stay connected to your resources and access all the information regarding your health. To download the app, go to the Apple App store or Google Play store on your mobile device and search for “myPRES.” myPRES
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