8 Secure Messaging: Get your plan and coverage questions answered Presbyterian Health Plan has a way for members to connect with an expert about their plan and coverage. Secure Messaging is a secure and convenient message center available on myPRES. When members access Secure Messaging, they choose from one of the following topics for discussion: • Benefit and coverage information • Care coordination •Claims and billing • Cost estimation •Account management •Appointment scheduling •Finding a doctor and/ or changing your primary care provider •Healthcare resources The message center is available 24 hours a day, seven days a week. When PHP gets a message, it is sent to an expert who can best answer the question. The expert will respond in one to three business days. The message stays in the member’s myPRES account and stays active until all questions are answered. Please note that the message center is not for medical questions or information. Please do not ask questions related to personal healthcare. It’s holiday season, and treats are all around us. It’s easy to overdo it. Here are some tips for enjoying the holidays and staying on track. Enjoy your favorite homemade treat, but skip food that is available yearround, such as store-bought cookies. Take smaller portions of “treat” foods. The first few bites of food usually taste best. Chances are you will enjoy it just as much as a larger portion. Have a plan for buffets. Look at all your choices first and select three or four special foods that you want most. Smaller plates can also help you with your portion control. Plan activities with friends and family that don’t involve food. Ideas include going for a walk, making holiday crafts, or volunteering for a cause that is important to you. Bring a healthy dish to parties and potlucks. Move away from the food table after eating. You will be less tempted if you do not see it. How to enjoy eating during the holidays — in a healthy way Path for Wellness Prevention Program provides more ideas for healthy eating This program offers healthy weight management and diabetes prevention to eligible Presbyterian Turquoise Care members at no additional cost. It is designed to help members: • Build healthy habits • Lose or manage weight • Be more active • Reduce their risk of Type 2 diabetes It’s easy and fun to participate — the program is available online or by phone. The classes are also available in Spanish. To learn more about the program and get more information about how to sign up, visit www.phs.org/preventionprogram or call 1-855-249-8587.
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