Presbyterian | Spring 2020 | Your Story

6 Options when I’mOK speaking with someone other than my primary care provider (PCP) or care team Use a free Video Visit. Go to www.phs.org/videovisits . { { Available 24 hours a day, 365 days a year. { { Meet with a licensed healthcare provider for non-urgent medical conditions without an appointment. { { Use Video Visits from the comfort of your own home or anywhere in the U.S. with mobile data or Wi-Fi access. Key phone numbers Presbyterian Customer Service Center: (505) 923-5200 or 1-888-977-2333 (TTY: 711 ) Hours: 8 a.m. to 6 p.m., Monday through Friday (except holidays) PresRN: (505) 923-5677 or 1-800-730-2300 24 hours a day, 365 days a year. Free to members. Help your care team stay connected. ● ● Your Presbyterian medical records are shared across all Presbyterian providers and are available to you through MyChart. ● ● If you see a non-Presbyterian provider, ask them to send your visit notes to your PCP. Make this easy by getting business cards from your PCP to leave behind, OR ask for a copy of your visit notes to take to your PCP yourself. Let your retail pharmacy help you. ● ● Presbyterian contracts with most national retail pharmacies, including CVS, Walgreens, Wal-Mart, and Costco. ● ● Many of these retail pharmacies have services and applications to make it easier to get your medications, including prescription transfers, mobile refills, financial summaries, and automatic refills. TIP TIP Quick guide for getting care You have options to get care. Call PresRN at (505) 923-5677 or 1-888-730-2300. { { Speak with a Presbyterian nurse if you are not feeling well and do not know what to do. { { PresRN phone calls are free and available 24 hours a day, 365 days a year. { { Our nurses are happy to answer general health questions when you are healthy too. Use an Urgent Care Clinic. { { Use one of 25+ in-network urgent care clinics across New Mexico and southern Colorado.